Frequently Asked Questions

Easy! When you reach the shopping cart page, before you check out, you will find a message box titled ORDER NOTES. Leave us a note letting us know you want the "Short Model" which fits on doors between 6'2" - 6'8" (188-203cm).

The Short Model isn't available in camouflage.

It depends on whether you want to travel with it. Many modern hotels have 7 foot doors. If you want to travel with it get the Standard Model.

If your primary door is 6'7 or shorter and you will NOT be using it for travel, the Short Model is recommended. When you checkout you will see a message box to leave a note. Type - "Short Model".

The Short Model isn't available in camouflage.

Yes! Most hollow core doors have solid wood frames around the edges, and in over 8 years of testing and selling, they've worked very well. The only exception is a door that was cut shorter without properly restoring the top or bottom frame.

Not sure? Knock on the top or bottom of the door. If it sounds hollow, position The DoorGym near the hinges, where the door is reinforced to hold the hinge screws.

For visual guidance, visit the SET UP page and watch the first video, "CHOOSING A DOOR."

Still unsure? Call or email us anytime: 206-856-6460 | info@thedoorgym.com

Up to 300 lb on a solid door. For the strongest setup, use it on the side where the door pushes open away from you, so you pull against the door frame. If you need to use the side where the door opens toward you, lock or deadbolt the door first, or place The DoorGym near the hinges.

For visual guidance, visit the SET UP page and watch the first video, "CHOOSING A DOOR."

Still have questions? Contact us: 206-856-6460 | info@thedoorgym.com

And remember, we offer a 90-day money-back guarantee.

The DoorGym works on the vast majority of doors. Fewer than 1% of orders have been returned because of the door. A few exceptions:

• Low-quality doors or frames: very lightweight doors without a solid wood frame, or doors made of thin plywood or cheap composite. The door's edges can fray or wear over time where the strap sits. If your door wobbles or flexes easily, choose a sturdier door.
• Metal doors with sharp or jagged edges can damage the webbing. Metal doors with smooth, rounded edges are great.
• Doors with interlocking metal brackets (on some front doors, apartment entry doors and doors into the garage). The brackets slide into each other when the door closes, and The DoorGym blocks them from fitting together, so the door won't close.
• Bifold and sliding doors.

Not sure about your door? Watch the "Choosing a Door" video on our Set Up page, or contact us at 206-856-6460 or info@thedoorgym.com.

No, not on a sturdy door. The DoorGym is made from the highest-grade soft, non-abrasive webbing, which fits in the gap between your door and frame. If you ever notice light marks on the paint, they usually wipe right off with a Mr. Clean Magic Eraser. To make sure your door is a good fit, watch the "Choosing a Door" video on our Set Up page.

Yes! The webbing is thin but extremely strong, about 1/8 inch thick, so it fits in the gap between your door and the door frame, and your door opens and closes normally.

Most likely, yes! Tightening the ratchet buckle takes about 15 lb of pressure, about the same as opening a heavy door. If she has severe mobility or strength limitations, have someone set it up for her. Once it's set up, it stays on the door, ready whenever she wants to work out.

Just a couple of minutes. Once you're familiar with it, most people can set it up in 1–2 minutes and take it down in under a minute. The first time, plan on 10–20 minutes to watch our Set Up video and learn how the ratchet buckle works.

Not much. The Essential Strength and Essential Strength Plus packages work great almost anywhere, even in narrow hallways and tight spaces.

For the Functional Fitness and Functional Fitness Plus packages, we recommend at least 6 feet of space in front of the door. Some advanced exercises need a bit more.

Start with our Shop page. It has a short video and charts to help you choose the best package for your fitness level and goals.

Still not sure? We're happy to help. Email us at info@thedoorgym.com or call 206-856-6460.

No problem. Our lightest band starts at about 2.5 lb of resistance, and The DoorGym works with any resistance band, including the ones from your physical therapist. It gives you a safer, more secure way to anchor them to your door.

As you get stronger, you can move up to our bands.

Yes! Get the Essential Strength or Essential Strength Plus package, which both work great in tight spaces, and add our 70 lb and 90 lb bands. You'll find them sold individually on our Upgrades & Accessories page.

They take extra time and care to make. On white webbing, every cut edge and every stitching thread has to be heat-sealed, and we work slowly so it doesn't leave burn marks. Camouflage webbing starts as white webbing, and then the pattern is sublimated onto it (a heat process that bonds the color into the fibers), which adds extra steps.

The webbing we use is non-absorbent and easy to clean. With that being said, the white is meant to be put on interior doors. If you are putting it on a garage door or using it for travel, black is recommended.

Our door anchor, suspension straps and storage bags are proudly sewn and assembled in the USA using the highest quality domestic and imported materials.

We've tested every competing product, and we haven't found another one that lets you attach handles, suspension straps and resistance bands at any height on your door, switch between them easily, and still feel confident putting your body weight on it. Most, especially the cheaper ones, feel flimsy, like a disposable razor, and often fail to stay secure on the door.

The key differences are our premium hardware, our heavy-duty, non-abrasive webbing (the highest grade available), and our patented tightening system, which locks the strap in place so The DoorGym won't slip or shift.

Every package builds on the Essential Strength package, which includes our door anchor, a ratchet buckle cover with a built-in phone holder, two handles, a carabiner, a light DoorGym band (2.5–10 lb), and free access to our app. The photos below show what each package adds.

• Essential Strength Plus adds a storage bag, a heavier DoorGym band (15–30 lb), and the Better Band, our award-winning adjustable hip stability band.
• Functional Fitness swaps the Better Band for core sliders and suspension straps, for athletic training.
• Functional Fitness Plus adds the Better Band back in.

Both Functional Fitness packages come with your choice of Starter, Standard or Performance bands. The photos show the Standard bands. See exactly what's in each package on our Shop page.

Yes, it was designed with you in mind. People of every age and fitness level use The DoorGym to build strength safely. You can start with some of the most basic exercises used in physical therapy clinics, like supported sit-to-stands. The DoorGym is anchored securely to your door, so the handles give you something steady to hold onto. As with any new exercise program, check with your doctor before you begin.

For the most secure setup, use The DoorGym on the side where the door pushes open away from you. That way, when you lean back on the handles, you're pulling the door into its frame. If you need to use the side that pulls toward you, lock the door first. The DoorGym stays securely on the door either way. Our Set Up video goes into more detail.

Yes! Every DoorGym comes with free access to our app, with 370 guided exercise videos for every fitness level, on iPhone and Android. Our Set Up page also has videos showing how to install The DoorGym and get started.

Yes! You can add any of our bands, from 10 lb to 90 lb, and combine them for more resistance. For example, a second 10 lb band plus the one you already have gives you 20 lb. They're sold individually on our Upgrades & Accessories page.

The bands contain latex, but each one is covered in a soft nylon sleeve, so the latex doesn't touch your skin during normal use. If you have a severe latex allergy, check with your doctor first, and replace any band whose sleeve wears through.

"Other bands I have used can rub against my skin and hurt, but the fabric covering on these doesn't do that, and I don't have to worry about them snapping and hurting me." – Ashley C., verified buyer

Yes! Every DoorGym comes with a 90-day money-back guarantee. Call or text us at 206-856-6460, or email info@thedoorgym.com, and we'll send you a prepaid return label for US orders. See our Refund Policy for details.

Every DoorGym package ships free in the US. Orders under $99, like a single band, ship for $15. Orders usually ship within 2 business days, and you'll get a tracking email when yours ships. See our Shipping Policy for details.

Yes, we ship worldwide. International shipping is calculated at checkout based on your address. If your country charges customs duties or import taxes, those are paid separately and aren't included in our price.

Doors outside the US are sometimes shorter. Our Standard Model fits doors 196–213 cm (6'5"–7'), and our Short Model fits doors 188–203 cm (6'2"–6'8"). If you want the Short Model, leave us a note that says "Short Model" in the Order Notes box at checkout.

Yes! Every DoorGym comes with a one-year warranty. If any part is defective under normal use, including a band whose latex wears through or tears, we'll replace it free. Just text a photo of the problem to 206-856-6460, send it on WhatsApp to +1 206-856-6460, or email it to info@thedoorgym.com, and there's no need to send anything back. See our Warranty page for details.