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QUESTIONS ABOUT DOORS

Easy! When you reach the shopping cart page, before you check out, you will find a message box titled ORDER NOTESLeave us a note letting us know you want the "Short Model" which fits on doors between 6'2" - 6'8" (188-203cm).

It depends on whether you want to travel with it. Most hotels have taller doors. If you want to travel with it get the Standard Model.

If your primary door is 6'7 or shorter and you will NOT be using it for travel, the Short Model is recommended. When you checkout you will see a message box to leave a note. Type - "Short Model".

Yes. It is important to make the distinction between hollow doors and hollow core doors. Most hollow core doors will have solid wood frames around their outside. In the six plus years of extensive testing we have done, these have worked great unless the bottom or top of said frame was completely removed and not repaired by a carpenter to fit in a door jamb shorter than 6'8. (Standard American Door Size). I.e., sometimes, a carpenter will not take the time to repair the horizontal members of the door's frame, and leave it completely hollow on the top or bottom after they have shortened it. You can usually feel or knock on the top and bottom of the door to tell if it is hollow or solid. If you aren't sure if your carpenter repaired the frame, move The DoorGym next to the hinges where the vertical framing will always remain. For additional information, visit the SET UP page and watch the first video titled "CHOOSING A DOOR" where we provide visual examples.

Some doors, such as light weight closet doors, do not have said outer frames and are completely hollow, we don't recommend using these.

Call or email us with any additional questions - 206.856.6460, info@thedoorgym.com.

Assuming a solid door frame, our recommended user weight limit is 300 lb.

The true weight limit depends on the type of door you are using. This is why we recommend putting it on a door that pushes away from you first and foremost. This way, you are pulling into the framing of the building instead of the latch and hinges when you are working out. This will also prevent the door from opening accidentally.

When putting on a door that pulls toward you, solid doors with deadbolts or locks work best. If a door that pulls toward you does not have a deadbolt, this reduces the weight limit of most doors. In this case, we recommend moving The DoorGym closer toward the hinges which are typically much stronger than the latch. Always make sure the hinges and latch are functional.

The DoorGym offers exercises from 2.5 lb resistance to the full body weight of the user. It's important to follow our guidelines and choose a door that can support the exercises that you are doing. See our set up page for more information and remember we have a 90 day money back guarantee if you purchase it and decide it won't work for you.

For additional information, visit the SET UP page and watch the first video titled "CHOOSING A DOOR" where we provide visual examples. If you still have questions, feel free to give us a call at 206-856-6460 or send an email to info@thedoorgym.com.

After working successfully on thousands of doors, we have had less than a 1% return rate based on a customer realizing their door won't work. Most of these cases were from doors and door frames that were made from a cheaper plywood or composite material instead of wood or laminate. The DoorGym may cause these doors to begin to fray.

We used the highest quality material available, it has a remarkably high abrasion resistance. Any abrasions we have seen were easily removed with a Mr. Clean Magic Eraser. A metal clothing rack is far more likely to leave marks on your door than The DoorGym is.

When using a metal door, feel the edges of the door, if they are not smooth and rounded do not use it. A metal door with sharp or jagged
edges may eventually saw through the webbing.

Some doors have metal brackets around the outside of
the door and door frame which slide into each other to close the door. The DoorGym will not work on these doors because it will prevent the brackets from sliding together.

For questions around issues related to hollow core doors, see the previous question.

For additional information visit our SET UP page and watch the first video titled "CHOOSING A DOOR". For any other questions, feel free to call us at 206-856-6460 or email us at info@thedoorgym.com.

questions about set up

Yes! The material fits in the space between the door and door frame.

It takes about 15 lb of pressure to tighten the ratchet buckle. Once it is set up, it will be always be there for them.

Once you are familiar with the product, most people can set it up in one to two minutes and take it down in less than one minute. If you are unfamiliar with ratchet buckles, the first time you set it up will take between ten to twenty minutes as you watch our set up video and learn how everything works.

The Senior Stability and Senior Stablity Plus Models work great in just about any environment, including narrow hallways and tight spaces.

We recommend six feet of space or more for the Functional Fitness and Functional Fitness Plus Models. Some advanced exercises require more space.

QUESTIONS ABOUT THE PRODUCT

They both cost significantly more and take longer to produce. The process of heat sealing every webbing cut and stitch takes much longer with white webbing to minimize and remove burn marks. Our Camouflage webbing is white webbing that is sublimated into camo colors.

The webbing we use is non-absorbent and easy to clean. With that being said, the white is meant to be put on interior doors. If you are putting it on a garage door using it for travel, black is recommended.

The DoorGym is made in the USA from the highest quality domestic and foreign material and is the only product on the market that allows for safe and secure attachment of handles, suspension straps and resistance bands at any height on your door, as well as the ability to easily alternate between them.

We have ordered and tested all of our competition, most of those products - especially the cheaper ones - have a look and feel equivalent to that of a disposable razor, and they don't stay secure on the door.

The biggest differences are the hardware and quality of the material we used, and the fact that this material is so strong and non-abrasive that it allows for our patented tightening system, which keeps the strap secure around your door at all times. This creates a much more secure hold on the door and allows the user to feel comfortable and confident engaging in body weight assisted exercises.